First negative review that I ever written. After 3 weeks waiting and no jacket, I called Optics Planet.
Spoke to a nice gentleman by the name of John. He apologized and let me know that the jacket was on back order and that they wouldn't be able to get it for weeks. My hunting trip was only a week away and that wouldn't work for me. So we cancelled the sale.
It would have been nice if they notified me earlier. Regardless, I see different jacket (more expense) on their website and ask that jacket is available. John says it is for sure and even gives me a small discount. I make it clear that I only have a week or so before the hunt and must have the jacket before then.
John promises, credit card # given, done. 3 days later I get an email from Optics Planet that the jacket I ordered is out of stock. I call John and sure enough, no jacket! Oddly enough the jacket still shows on their website as available!
(hmmm...) Now I have a couple of days to get a jacket for the hunt. That means no internet purchase, no discount, full retail. I'll head over to Bass Pro Shop today, hope that they have the jacket I want and pay full retail.
Thank you Optics Planet for making this a huge hassle. You shouldn't advertise what you don't have for sale!!!
Product or Service Mentioned: Opticsplanet Shipping Service.
Reason of review: Order processing issue.