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Customer service
Exchange, Refund and Cancellation Policy
Warranty
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Purchased a Coast HL8 Headlamp thru them. It is supposed to have a life time warranty. Lasted exactly 2 months to the day & quit. There response although prompt was Tough Luck period. Light in perfect condition, had worked perfectly. Shut it off to change clothes & that was the end of it.

Now dealing with manufacture, hopefully there CS will be better. Initially I had given opticsplanet a 5 star rating, there shipment was prompt, & light was as described. But at exactly 2 months old to be told tough luck go pound sand is totally unacceptable! I would now rate them at a -5. They have the light in stock & are still listing it, but are to cheap/lazy to honor warranty.

Beware of dealing with them

Reason of review: Damaged or defective.

Monetary Loss: $70.

Preferred solution: Replace light/ defective.

I didn't like: Cs.

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